Thank you for choosing our products and services. We strive to provide you with top-notch digital downloads and signed contract work. Please carefully read our refund policy outlined below:

Digital Downloads:

• All digital download sales are final and non-refundable.
• Once a digital product is purchased, no refunds will be issued.
• We encourage you to review the product details and specifications before making a purchase to ensure compatibility and satisfaction.

Signed Contract Work:

• All signed contract work is considered final and non-refundable.
• We commit substantial time and resources to ensure the successful completion of contracted projects.
• Prior to entering into a contractual agreement, we recommend thoroughly discussing and clarifying project expectations to align both parties’ understanding.

Exceptions:

• Refunds may only be considered in the event of a technical issue or error on our part that significantly impacts the functionality or quality of the digital download or contract work.
• Any such requests must be submitted within 5 days of the purchase or project completion date.

How to Request a Refund:

• To request a refund based on the stated exceptions, please contact our customer support team at ememarketingsolutions@gmail.com with a detailed explanation of the issue and relevant supporting documentation.

Contact Information:

If you have any questions or concerns about our refund policy, please contact us at ememarketingsolutions@gmail.com.

We appreciate your understanding and cooperation. Your satisfaction is important to us, and we are committed to delivering exceptional products and services.

Thank you for choosing Eme Marketing & Design.